To access the Citrix Remote Desktop from an iPad you will first need to download the Citrix Workspace app. To download Citrix Workspace 1 On the iPad home screen tap the App Storeicon. 2 In the search field type Citrix workspace. Citrix Workspace app is a single point of entry to all workspace services for users. Users get seamless and secure access to all the apps they need to stay productive, including features such as embedded browsing and single sign-on. There are many differences when it comes to configuring the Citrix receiver for Windows and the Citrix receiver for iOS devices specifically the iPad/iPhone versions. This article is going to go over the more common and new features/options the Citrix receiver for iOS has available along with screenshots, a brief description, and where they are.

Citrix Workspace For Ipad Instructions

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Pre-Requisites

The log collection mechanism described in this article is supported with Citrix Workspace app version 2012 and higher.

Instructions

Citrix Workspace For Ipad 7

1. Navigate to Advanced Preferences and click on ‘Log collection’
2. The ‘Log collection’ dialog is launched. Set the desired log level. Log level ‘Verbose’ captures more detailed logs. Click on ‘Start collecting logs’ once you are ready to reproduce the issue.

3. The below dialog appears. Log collection is now in progress. Proceed to reproduce the issue with Workspace app for Windows. Once you have successfully reproduced the issue, click on ’Stop collecting logs’.

Citrix Workspace For Ipad App

4. The Workspace app collates all the logs collected as a .zip package. This could take a few minutes

5. Click on ‘Save Logs’ to save the logs in a folder of your choice.